Mobile at TNC
The Global Digital team is committed to pursuing mobile solutions that address the needs of our audiences and help us better engage with new audiences on mobile devices.
For questions and support or to pass along a great idea, submit a request using the Digital Requests Form.
Still consider mobile an afterthought? Scroll down and read the mobile use statistics!

Mobile Web & Email
The Digital Engagement team has adopted a 'mobile first' mindset, especially when it comes to designing and building new web and email content. This means that sites and emails are responsive. Text and image sizes adapt, page width shrinks, and the content displayed adjusts for different user experiences.
Google's Mobile First Indexing
How our site appears and behaves on mobile is critical to ensuring that nature.org pages appear in search results. "Mobile-first indexing means Google predominantly uses the mobile version of the content for indexing and ranking. Historically, the index primarily used the desktop version of a page's content when evaluating the relevance of a page to a user's query. Since the majority of users now access Google Search with a mobile device, Googlebot primarily crawls and indexes pages with the smartphone agent going forward." https://developers.google.com/search/mobile-sites/mobile-first-indexing
Success with responsive email:
- When The Nature Conservancy switched to responsive email, we saw a 50% increase on click-throughs on mobile devices and tablets. This amounted to a 4% lift on clicks overall.
- When the Conservancy redesigned GPN to be mobile responsive, we saw a 4.6% lift. This was a 33% increase on mobile click-throughs, from 12% to 16.6% (2,579 to 9,485).
Key Resources:
- The most important thing you can do is ask to see mobile designs first! Build desktop design second, once mobile is approved. Not only does this provide for a great mobile experience, but it helps us focus on what's really important and prioritize it accordingly.
- Building a site but not sure how to test it in a mobile environment? Try Google Chrome's Device Mode and Mobile Emulation. You can simulate just about any tablet or mobile experience as well as different connectivity environments. You can also check break points on the fly to see how they are reacting and where they need refinement.
Mobile Apps
- Guidance for mobile apps at TNC
- Considering an app? 85-90% of a user's time on their phone is in an app—but read this article first.
- Next, come talk to the Digital Review Committee.
Mobile Tech and Innnovations
- Subscribe to daily news from the Mobile Marketing Association.
Mobile Statistics
Mobile Traffic to Nature.org
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Percentage of traffic to nature.org in FY19 from Mobile Devices?
36%. This number is highly dependent on how much traffic comes from channels such as Organic and Paid Social. Months where there is a spike in traffic from these sources, lift the share of Mobile Phone traffic as a result. In FY18, Mobile Phone accounted for 31% of traffic.
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Percentage of TNC digital donations on global site in FY19 from Mobile & Tablet?
23%. The percentage of all digital donations on the TNC global site in FY19 that came from Mobile Phones and Tablet (15% and 8% respectively). In terms of digital revenue, Mobile and Tablet accounted for 17% of revenue (9.4% and 7.4% respectively).
Mobile Search Traffic, General
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Percent mobile traffic from Google?
Google drives 96% of mobile search traffic.
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Percentage of location-based searches resulting in purchases offline
78% of location-based mobile searches result in an offline purchase
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How do 25-49 yr olds utilize voice-enabled mobile phones?
65% of 25-49 year olds speak to their voice-enabled devices (including phones) at least once a day.
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By 2020, what will happen to voice search?
By 2020, 50% of all online searches will be voice searches.
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How does smart home assistance affect mobile phone use?
Two-thirds of people who use smart home assistance (Amazon Echo, Google Home) use their phones less often
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How many people use their smartphone as their primary internet device?
A third of people use their smartphone as their primary internet device (as of 2016).
Mobile & Email
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Percentage of email opened on mobile?
Mobile is responsible for at least 50% of all email opens Source
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Do mobile users check email more often than non-mobile users?
Yes! Mobile users check their email three times more than non-mobile users Source
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How common is email usage on mobile devices?
75% of US people open emails on a mobile device Source
Mobile & Brand Interaction
- How does mobile experience affect customer relationships?
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Do people find new companies through search?
51% of smartphone users have discovered a new company while searching on their phones Source
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Are videos viewed more on mobile or desktop?
More than 50% of videos are watched on mobile (93% of Twitter videos).
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How does an interruptive mobile experience brand loyalty?
46% of people would not purchase from a brand again after an interruptive mobile experience Source